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Return and Refund Policy
Thank you for shopping with us! Please read our policy carefully before making a purchase.
Made-to-Order & Custom Products
All of our candles, crafts, and accessory items are made to order specifically for you. This means:
- No returns, exchanges, or cancellations are accepted once your order is placed.
- Because each product is created individually, we cannot accept returns due to change of mind or preference.
Damaged or Defective Items
We take great care to ensure your items arrive in perfect condition. However, if your order arrives damaged or with a manufacturing defect:
- Contact us within 5 days of delivery at info@4evercrafting.com.
- Provide your order number and clear photos of the damage or defect.
- We will work with you to replace the item or issue a store credit if applicable.
Color & Appearance Disclaimer
Due to variations in lighting, screen settings, and the handmade nature of our products, slight differences in color, size, or design details may occur. These variations are not considered defects.
Order Accuracy
Please double-check your order details (size, scent, personalization, shipping address) before placing your order. We are not responsible for errors made during checkout.
By placing an order, you agree to this policy.
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